# Head of Issues Management & Strategic Policy Communications at Coupang

- Company: Coupang
- What the company does: Backed by SoftBank VF.
- Company website: https://www.coupang.com/
- Type: Startups
- Level: Principal and up
- Location: Washington DC, USA
- Work setup: On-site
- Posted: 2026-07-29
- Apply by: 2026-10-12
- Apply: https://www.coupang.jobs/en/jobs/?gh_jid=8093667
- Page: https://www.1752.vc/careers/jobs/coupang-head-of-issues-management-and-strategic-policy-communications/

## About the role

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

## What they're looking for

- Lead communications strategy for complex policy, regulatory, and reputational issues
- Own crisis communications preparedness and response across Coupang's public policy and corporate communications efforts
- Advise senior executives on communications risk, reputation management, and stakeholder strategy
- Develop and execute communications campaigns that advance policy priorities and protect Coupang's reputation
- Partner across functions to drive aligned messaging and rapid response to emerging issues
- Build scalable crisis communications frameworks, processes, and readiness programs

Tags: External Relations