# Social Media Community Manager at Coursera

- Company: Coursera
- What the company does: Learn job-ready skills with online courses, Professional Certificates, Specializations, and degrees from Google, Meta, Anthropic, DeepLearning.AI, Stanford, and more. Start learning today. Backed by Kleiner Perkins and NEA.
- Company website: https://www.coursera.org/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Pay: $122K to $143K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://job-boards.greenhouse.io/coursera/jobs/6200269004
- Page: https://www.1752.vc/careers/jobs/coursera-social-media-community-manager/

## About the role

You'll help build and engage Coursera's global learner community across organic social channels, sitting at the intersection of social strategy, audience engagement, learner advocacy, and brand storytelling. Rather than managing reactions alone, you'll develop proactive engagement approaches that increase Coursera's visibility, strengthen learner relationships, and surface insights that inform social content and broader marketing strategy.

## What they're looking for

- 5+ years of experience in community management across major social platforms such as LinkedIn, Instagram, TikTok, YouTube, Facebook, Threads, Reddit, or X
- Experience using social media management, social listening, or reporting tools to monitor engagement, sentiment, and audience trends, and to source customer stories for marketing purposes
- Experience building proactive community engagement programs that go beyond inbound response management
- Experience navigating sensitive customer or community issues with sound judgment, empathy, and clear escalation practices

Tags: Consumer Marketing