# Director, Customer Success (CoE) at Covera Health

- Company: Covera Health
- What the company does: Learn about the impact prevalence of radiology misdiagnosis and how Covera Health radiology programs are improving quality radiology for all. Backed by Insight.
- Company website: https://www.coverahealth.com/
- Type: Startups
- Level: Principal and up
- Location: Remote
- Work setup: Remote
- Pay: $165K to $185K base salary per year (USD)
- Posted: 2026-07-17
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/coverahealth/jobs/7808576003
- Page: https://www.1752.vc/careers/jobs/covera-health-director-customer-success-coe/

## About the role

Covera Health is scaling rapidly, delivering mission-critical Center of Excellence (CoE) programs to a prestigious portfolio of Fortune 100 jumbo employers and health plans. As we rapidly expand this footprint, we are seeking a Director of CoE Customer Success to be the face of our CoE business. Sitting at the critical intersection of our Sales and Operations teams, you will serve as the primary strategic advisor to executive HR and Benefits leaders.

## What they're looking for

- 10+ years of progressive experience in Customer Success, Account Management, or enterprise consulting within the employer benefits, digital health, or health plan space
- Proven track record of managing and growing jumbo, self-funded employer accounts (Fortune 100/500). You must have the executive presence to command a room with C-suite HR and Benefits leaders
- Deep, intuitive understanding of how benefits leaders at jumbo employers think, act, and measure success
- Domain expertise in radiology, specialized Centers of Excellence (CoE) programs, or value-based care delivery preferred

Tags: Operations