# Director, Customer Success (Medmo) at Covera Health

- Company: Covera Health
- What the company does: Learn about the impact prevalence of radiology misdiagnosis and how Covera Health radiology programs are improving quality radiology for all. Backed by Insight.
- Company website: https://www.coverahealth.com/
- Type: Startups
- Level: Principal and up
- Location: Remote
- Work setup: Remote
- Pay: $165K to $185K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/coverahealth/jobs/7986883003
- Page: https://www.1752.vc/careers/jobs/covera-health-director-customer-success-medmo/

## About the role

Medmo is scaling rapidly as part of its combination with Covera Health, delivering referral management and patient care coordination for some of the largest physician organizations across the country. As we rapidly expand this footprint, we are seeking a Director of Customer Success to be the face of our Medmo business. Sitting at the critical intersection of our Sales and Operations teams, you will serve as the primary strategic advisor to regional and executive leadership teams within our clients.

## What they're looking for

- 10+ years of progressive experience in Customer Success, Account Management, or Operations within the primary care, value-based care, digital health, or health plan space
- Proven track record of managing executive stakeholders. You must have the executive presence to command a room with C-suite executives and clinical leadership
- Deep, intuitive understanding of how physician organizations think, act, and measure success
- Domain expertise in Medicare Advantage, primary care, or value-based care programs preferred

Tags: Operations