# AI Strategist at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: United States (Remote)
- Work setup: Remote
- Pay: $150K to $200K base salary per year (USD)
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://job-boards.greenhouse.io/cresta/jobs/5446115008?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cresta-ai-strategist/

## About the role

As an AI Strategist, you are the embedded AI leader for our customers. You connect what customers are saying in their conversations, what their business needs most, and what Cresta's AI can do, then turn that into a prioritized plan and measurable results. You identify where automation and augmentation will deliver the most value, build the roadmap, and make sure the work ships and pays off. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience: 5+ years in technology consulting, strategy, product, analytics, implementation, or customer success roles, ideally with AI or LLM-first products
- Strategic and commercial skills: A track record of building roadmaps, prioritizing by ROI, and writing business cases that senior stakeholders approve
- Analytical approach: Strong data skills. You are comfortable analyzing conversation or operational data, designing experiments such as A/B tests, and monitoring performance to refine solutions
- Stakeholder leadership: Experience leading cross-functional work and influencing senior customer stakeholders across CX, Operations, Product, Sales, and IT
- Communication: Excellent written, verbal, and presentation skills. You can explain a complex finding to an executive in plain language
- Execution: Strong project management skills and a bias for action. You turn ambiguity into a plan and follow it through to results

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cresta-ai-strategist/