# AI Success Manager at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Senior
- Location: United States (Remote)
- Work setup: Remote
- Pay: $130K to $215K base salary per year (USD)
- Posted: 2025-05-06
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/cresta/jobs/4675710008
- Page: https://www.1752.vc/careers/jobs/cresta-ai-success-manager/

## About the role

As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities, drive product adoption, and measure business outcomes. This is a highly strategic, technology-centric & consultative role focused on evolving how organizations leverage AI to drive improved performance.

## What they're looking for

- Has 2–7+ years of experience in management consulting, customer-facing strategy + execution roles, or similar environments (SaaS experience is a plus, not a requirement)
- Thinks in frameworks and systems, not just tasks—able to break down ambiguous problems and drive structured solutions
- Enjoys identifying and owning problems all the way through to solutions, and creating best practices along the way
- Connects technical capabilities to real business outcomes, not just feature usage
- Is comfortable operating in a technical environment (data analysis, SaaS configuration, AI tool usage) without needing to be an engineer
- Has strong executive communication skills and can influence stakeholders across levels

Tags: Customer Success