# Customer Engineer at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2024-09-10
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/cresta/jobs/4122946008
- Page: https://www.1752.vc/careers/jobs/cresta-customer-engineer/

## About the role

As a Customer Engineer at Cresta, you'll play a key role in delivering our cutting-edge AI solutions to enterprise contact centers. You'll leverage your expertise in CX, call center infrastructure, chat platforms, AWS, and automation while collaborating closely with Solution Architects to ensure seamless integrations with customer systems.

## What they're looking for

- Operates with the enthusiasm of a salesperson, the confidence of a samurai wrestler and the precise delivery of a surgeon
- Experience in Contact Center and Customer Experience technologies such as AWS Connect, Genesys, Five9, etc. is highly desirable
- Ability to use APIs and SDKs to build value added solutions
- Experience with AWS and Git
- Think big, deliver simple
- Able to forge strong external relationships with external technical stakeholders and in general able to take a consultative and strategic approach to solving customer problems

Tags: Customer Success