# Embedded AI Expert at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: United States (Remote)
- Work setup: Remote
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2025-09-12
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/cresta/jobs/4919163008
- Page: https://www.1752.vc/careers/jobs/cresta-embedded-ai-expert/

## About the role

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

## What they're looking for

- Contact center experience preferred
- Excellent written and verbal communication skills to effectively communicate insights and collaborate with customers and internal teams
- Strong problem-solving skills to analyze complex data and provide actionable recommendations
- Comfortable working with SaaS software and quickly adapting to new tools and technologies
- Comfortable speaking with senior level executives at customers
- Proficient in Microsoft Word, Excel, and PowerPoint/Google Slides

Tags: Customer Success