# Engagement Manager (Professional Services Sales) at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Senior
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2026-08-24
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/cresta/jobs/5400255008
- Page: https://www.1752.vc/careers/jobs/cresta-engagement-manager-professional-services-sales/

## About the role

We're hiring our first dedicated Engagement Manager to own how Cresta scopes, prices, and sells professional services — across both our core platform and our fast-growing AI Agent product. You'll sit inside Professional Services and turn an ad-hoc, bottlenecked process into a repeatable, revenue-generating motion. This is a founding services-selling role with room to build.

## What they're looking for

- 4–10 yrs in professional services, with 2+ yrs scoping and selling services engagements (PS Sales / Engagement Manager / Services Sales)
- Track record of driving services attach and bookings — not just processing paperwork
- Technical fluency to scope complex deployments, conversational AI / contact-center AI experience strongly preferred
- Comfortable pricing and defending services value directly with enterprise customers
- Deal desk or commercial-contracting exposure a plus

Tags: Customer Success