# Senior Software Engineer, Backend - Platform Team at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Canada (Remote); Toronto, Canada (Hybrid); United States (Remote)
- Work setup: Remote
- Posted: 2025-12-29
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/cresta/jobs/5049642008
- Page: https://www.1752.vc/careers/jobs/cresta-senior-software-engineer-backend-platform-team/

## About the role

Cresta’s Core Platform underpins the company’s entire product portfolio. Our long term vision is to build a robust, reliable, secure, and extensible foundation that supports continued innovation, satisfies enterprise customer requirements, and keeps operational costs in check. Two critical components for that are agent assist backend services and scalable authentication systems, tools, processes and frameworks based on industry standards and security best practices.

## What they're looking for

- Bachelor’s degree in Computer Science or related field
- 5+ years of experience building scalable backend systems in production environments
- Strong experience designing and maintaining robust APIs (REST, gRPC)
- Solid understanding of distributed systems and real-time communication architectures
- Experience integrating with third-party enterprise platforms and APIs
- Experience working with CCaaS platforms or contact center systems is a strong plus

Tags: Engineering