# Solutions Architect at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2025-10-24
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/cresta/jobs/4964429008
- Page: https://www.1752.vc/careers/jobs/cresta-solutions-architect/

## About the role

The Solutions Architect role at Cresta is dynamic and integral, requiring deep understanding of Cresta's capabilities and their integration with enterprise systems. As part of a selective and growing team, Enterprise Architects also help define sales and execution processes for effective land-and-expand strategies.

## What they're looking for

- Experience with Telephony and Contact Center Infrastructure (AWS Connect, Genesys, Five9, etc.)
- Good understanding of integration options, APIs, iPaaS, UI Integrations
- Highly experienced with AWS, GCP, Salesforce
- Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems
- Has extensive experience in large scale enterprise software implementations and solutions architecture
- Deep understanding of how enterprises leverage Generative AI solutions

Tags: Customer Success