# Staff Machine Learning Engineer at Cresta

- Company: Cresta
- What the company does: Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
- Company website: https://cresta.com/
- Type: Startups (AI role)
- Level: Senior
- Location: United States (Remote)
- Work setup: Remote
- Pay: $230K to $300K base salary per year (USD)
- Posted: 2026-03-01
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/cresta/jobs/4741284008
- Page: https://www.1752.vc/careers/jobs/cresta-staff-machine-learning-engineer/

## About the role

Machine Learning Engineers at Cresta work across several high-impact AI initiatives. Final team placement is determined based on experience, strengths, and business needs.

## What they're looking for

- Bachelor’s degree in Computer Science, Mathematics, or a related field, Master’s or Ph.D. strongly preferred
- 7+ years of experience building and deploying machine learning systems in production, including deep hands-on experience with LLMs at scale
- Demonstrated leadership in architecting complex AI systems, particularly agentic or multi-step LLM workflows
- Deep expertise in transformer-based models, embeddings, retrieval systems, and Retrieval-Augmented Generation (RAG) pipelines
- Experience designing evaluation frameworks for LLM systems beyond single-turn prompts, including robustness testing and production monitoring
- Strong systems thinking: ability to design for scalability, latency constraints, cost efficiency, security, and long-term maintainability

Tags: Engineering