# Customer Success Engineer - Commercial at Cyera

- Company: Cyera
- What the company does: Cyera is an AI-native data security platform that helps enterprises discover, classify, govern, and protect sensitive data across cloud, SaaS, on-prem, and AI environments. Backed by Accel, Lightspeed and Sequoia.
- Company website: https://www.cyera.io/
- Type: Startups
- Level: Mid level
- Location: New York, NY, United States
- Work setup: Remote
- Pay: $140K to $160K base salary per year (USD)
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://www.comeet.com/jobs/cyera/17.008/customer-success-engineer---commercial/C5.F56
- Page: https://www.1752.vc/careers/jobs/cyera-customer-success-engineer-commercial/

## About the role

We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This is a senior, combined technical and account management role. You will own a portfolio of Commercial accounts end to end, pairing deep platform and data security expertise with the commercial judgment to grow adoption, retention, and expansion across that book of business.

## What they're looking for

- 5+ years in a customer-facing technical role at a software company, such as Customer Success Engineering or Customer Success Management, Sales Engineering or Solutions Engineering, or Technical Account Management
- Demonstrated track record of owning customer relationships across a portfolio or book of accounts, with accountability for onboarding, adoption, renewal, and expansion rather than a single account at a time
- A commercial mindset, including comfort partnering with Sales on renewal and expansion conversations, identifying whitespace across the portfolio, and connecting technical outcomes to demonstrable business value
- Associate's degree or equivalent experience required. Bachelor's degree in Computer Science or similar experience is a plus
- Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail
- A self-starter, with high energy, who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment

Tags: Customer Success