# Sr. Customer Success Engineer, Identity Security at Cyera

- Company: Cyera
- What the company does: Cyera is an AI-native data security platform that helps enterprises discover, classify, govern, and protect sensitive data across cloud, SaaS, on-prem, and AI environments. Backed by Accel, Lightspeed and Sequoia.
- Company website: https://www.cyera.io/
- Type: Startups
- Level: Senior
- Location: New York, NY, United States
- Work setup: Remote
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://www.comeet.com/jobs/cyera/17.008/sr_-customer-success-engineer-identity-security/3D.175
- Page: https://www.1752.vc/careers/jobs/cyera-sr-customer-success-engineer-identity-security/

## About the role

We’re looking for a Sr. Customer Success Engineer to be the trusted technical voice for our customers. This isn’t just about support - it’s about partnership. You’ll be the bridge between us and our customers’ technical teams, helping them implement, adopt, and get long-term value from our platform.

## What they're looking for

- 5+ years of proven experience in customer facing roles (Technical Account Manager, Professional Services, Solution Architect, Solution Engineering, Technical Support, Customer Success Engineer)
- “Ninja mindset” - Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
- Extensive experience providing Cyber/Identity solutions to big enterprise customers
- Experience interfacing with technical end customers, for example: IT practitioners, Developers, DevOps, Identity & Security Teams
- Experience with increasing customer satisfaction, adoption rates, and retention
- Experience building and operating in an early stage company – highly preferred

Tags: Customer Success