# Clinical Support Expert (Aligners) at Dandy

- Company: Dandy
- What the company does: Go from impression molds to digital scans at no cost with Dandy. Taking your practice digital has never been easier. Get started today! Backed by General Catalyst.
- Company website: https://www.meetdandy.com/
- Type: Startups
- Level: Mid level
- Location: USA - Remote
- Work setup: Remote
- Pay: $70K to $80K base salary per year (USD)
- Posted: 2026-08-14
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/dandy/60ffed39-c536-49e0-8aba-343dd9dadb37
- Page: https://www.1752.vc/careers/jobs/dandy-clinical-support-expert-aligners/

## About the role

As a Clinical Support Expert, you will leverage your deep technical knowledge to support doctors, coach team members, and ensure operational excellence.

## What they're looking for

- Minimum 5+ years of experience in a high-volume lab setting, experience in digital dental labs is a plus
- Minimum 3+ years of experience in 3Shape CAD/CAM digital design in aligners and building best design practices. Bonus for experience in other product lines
- Strong, current knowledge of Removables (dentures/partials) dental systems and their digital components (i.e., scan bodies), as well as Implant and Crown & Bridge systems
- Prior experience in a customer-facing role within a lab or dental organization
- Customer-focused mindset: driven to connect with doctors, troubleshoot issues, and deliver an exceptional experience
- Skilled at building rapport with clinicians, providing empathetic support, and handling complex concerns with professionalism

Tags: Commercial