# Strategy & Operations Manager, RCM at Dashboard Story

- Company: Dashboard Story
- What the company does: The official Duet NEMT site: modern dispatching software plus a growth team: websites & on-page SEO, off-page listings & reviews, Google Ads, facility outreach. Backed by Techstars.
- Company website: https://duetinc.com
- Type: Startups
- Level: Senior
- Location: New York City
- Work setup: Remote
- Pay: $110K to $140K base salary per year (USD)
- Posted: 2026-06-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/duet/23bfba70-9eef-4a33-be5d-a634eb6b1134
- Page: https://www.1752.vc/careers/jobs/dashboard-story-strategy-and-operations-manager-rcm/

## About the role

We’re looking for a Strategy & Operations Manager to help build and scale the operational backbone of Duet, starting with our revenue cycle management (RCM) organization. You’ll report to the Head of RCM and work across both strategy and execution, designing the systems, processes, and org structure we need to support a growing portfolio of NP-owned practices.

## What they're looking for

- 4 to 6 years in strategy and operations, business operations, management consulting, or program and operations management. Ideally at a high-growth startup or in healthcare or healthtech, supporting several stakeholders at once
- A track record of building and scaling operational functions or processes from scratch, both in the early days and as things grow
- Strong analytical and problem-solving skills. You can take a messy, ambiguous problem and turn it into a clear plan
- Solid program and project management skills. You can run cross-functional work end to end without losing track of the details
- Familiarity with healthcare RCM and/or MSO-PC structures, or the ability to pick them up quickly. Deep RCM expertise is a plus but not required
- Comfort with ambiguity and a fast-paced, changing environment. You don’t need a checklist handed to you every morning

Tags: Finance & Revenue Cycle