# Customer Success Manager at Datacamp

- Company: Datacamp
- What the company does: Backed by Techstars.
- Company website: https://datacamp.com
- Type: Startups
- Level: Senior
- Location: New York, United States
- Work setup: On-site
- Posted: 2026-08-24
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/datacamp/jobs/8154573
- Page: https://www.1752.vc/careers/jobs/datacamp-customer-success-manager/

## About the role

You are responsible for increasing data and AI readiness at enterprise organisations through the power of DataCamp. Your role is to understand data and AI upskilling opportunities and gaps in business lines, People and Learning and Development departments, and data and AI functions and to increase data capabilities of all skill levels across the organisation.

## What they're looking for

- 3+ years of industry experience in relevant fields and domains (e.g. consulting, customer success, pre sales, account management, support), with a commitment to building a long-term career in the go-to-market space
- Demonstrable track record of meeting/exceeding GRR and NRR targets (or equivalent metrics), and balancing priorities and playbooks in a portfolio of customer accounts
- Bringing a “Teach to fish” not “give a fish” mentality to enabling our client counterparts and helping them champion datacamp adoption across the organisation
- Creating and nurturing champions and value stories to underscore the impact of DataCamp across the enterprise
- Experience in Salesforce, identifying and documenting risk/growth opportunities, collaborating with sales, and creating renewal quotes and POs
- Willingness to experiment with new Customer Success playbooks, workshops, or motions to get the client true value out of DataCamp and to build long-term stickiness of the product

Tags: Sales & Customer Success