# Associate Customer Success Manager - Boston at Datadog

- Company: Datadog
- What the company does: See metrics from all of your apps, tools & services in one place with Datadog’s cloud monitoring as a service solution. Try it for free. Backed by Index, CRV and ICONIQ.
- Company website: http://datadoghq.com/
- Type: Startups
- Level: Senior
- Location: Boston, Massachusetts, USA
- Work setup: On-site
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://careers.datadoghq.com/detail/8301102/?gh_jid=8301102&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/datadog-associate-customer-success-manager-boston/

## About the role

As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Customer-minded, always trying to provide the most value possible
- Driven and motivated by a career in sales with a strong desire to grow a career in customer success
- A strong communicator (written and verbal) with excellent attention to detail
- Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
- A self-starter who can multitask and adapt to changing situations
- Strong with time management and feel confident working in a high volume, high velocity role

Tags: Commercial Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/datadog-associate-customer-success-manager-boston/