# Enterprise Customer Success Manager - Boston/New York at Datadog

- Company: Datadog
- What the company does: See metrics from all of your apps, tools & services in one place with Datadog’s cloud monitoring as a service solution. Try it for free. Backed by Index, CRV and ICONIQ.
- Company website: http://datadoghq.com/
- Type: Startups
- Level: Senior
- Location: Boston, Massachusetts, USA; New York, New York, USA
- Work setup: On-site
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://careers.datadoghq.com/detail/8282212/?gh_jid=8282212&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/datadog-enterprise-customer-success-manager-boston-new-york/

## About the role

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Customer-centric with 3+ years in a Customer Success or Account Management role
- Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
- Knowledgeable in working with Fortune 1000 companies and global brands across all industries
- A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
- Experienced in the B2B tech space or with SaaS companies
- Able to travel for customer onsite visits and events as required

Tags: Enterprise Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/datadog-enterprise-customer-success-manager-boston-new-york/