# Manager, Customer Success (San Francisco or Denver) at Datadog

- Company: Datadog
- What the company does: See metrics from all of your apps, tools & services in one place with Datadog’s cloud monitoring as a service solution. Try it for free. Backed by Index, CRV and ICONIQ.
- Company website: http://datadoghq.com/
- Type: Startups
- Level: Senior
- Location: Denver, Colorado, USA; San Francisco, California, USA
- Work setup: On-site
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://careers.datadoghq.com/detail/8250109/?gh_jid=8250109&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/datadog-manager-customer-success-san-francisco-or-denver/

## About the role

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space
- 3+ years of experience leading a high-performing team of Customer Success Managers
- A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities
- Familiar with the B2B tech or subscription-based software space
- Comfortable in a fast-paced, scaling environment

Tags: Commercial Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/datadog-manager-customer-success-san-francisco-or-denver/