# Technical Support Engineer 2, Premier - NYC (Japanese Speaking) at Datadog

- Company: Datadog
- What the company does: See metrics from all of your apps, tools & services in one place with Datadog’s cloud monitoring as a service solution. Try it for free. Backed by Index, CRV and ICONIQ.
- Company website: http://datadoghq.com/
- Type: Startups
- Level: Mid level
- Location: New York, New York, USA
- Work setup: On-site
- Posted: 2026-08-17
- Apply by: 2026-10-14
- Apply: https://careers.datadoghq.com/detail/8109441/?gh_jid=8109441
- Page: https://www.1752.vc/careers/jobs/datadog-technical-support-engineer-2-premier-nyc-japanese-speaking/

## About the role

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog.

## What they're looking for

- Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
- A tinkerer with some programming experience and a basic knowledge of Linux
- Self-motivated, detail-attentive, and have a desire for continuous learning
- A critical thinker who defaults to a client-centric approach
- A decision maker but know when the decision should be escalated
- Have been in a Premium/Enterprise technical support role previously

Tags: Support Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/datadog-technical-support-engineer-2-premier-nyc-japanese-speaking/