# Director of Customer Success at Dealpath

- Company: Dealpath
- What the company does: Dealpath has pioneered and established the Real Estate Deal Management industry by creating the leading intelligent software solution for investment management firms, empowering faster, more informed investment decisions and connections throughout the deal... Backed by 8VC.
- Company website: https://dealpath.com
- Type: Startups
- Level: Principal and up
- Location: San Francisco, CA
- Work setup: On-site
- Pay: $164K to $176K base salary per year (USD)
- Posted: 2026-10-05
- Apply by: 2026-11-23
- Apply: https://www.dealpath.com/job-post/?gh_jid=8257779&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/dealpath-director-of-customer-success/

## About the role

In this role, you’ll manage and develop a team of Customer Success leaders and Customer Success Managers, establish operating rhythms and scalable processes, and partner cross-functionally with Sales, Implementation, and Product to ensure customers realize measurable value from Dealpath. You’ll bring a mix of strategic thinking and hands-on execution—building the playbooks, metrics, and team structure required to scale. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree or equivalent practical experience
- 8+ years of experience in Customer Success, Account Management, Consulting, or similar customer-facing roles in B2B SaaS (enterprise experience strongly preferred)
- 3+ years of people management experience, including hiring, coaching, and performance management (experience managing managers is a plus)
- Proven track record owning retention and growth outcomes (renewals, expansions, GRR/NRR) across complex, multi-stakeholder accounts
- Strong executive presence and communication skills, ability to lead QBRs, renewal conversations, and escalations with senior stakeholders
- Operational rigor: ability to build repeatable processes, define success metrics, and drive accountability through data and cadence

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/dealpath-director-of-customer-success/