# Strategy and Operations, Customers at Decagon

- Company: Decagon
- What the company does: Build, optimize, and scale AI agents that treat every customer like the only one. Backed by Accel, Index and a16z.
- Company website: https://decagon.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $190K to $265K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/decagon/ea1a3ad6-53ba-46fd-939a-3ab4c982b117?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/decagon-strategy-and-operations-customers/

## About the role

In Strategy & Operations for the Customer team, you will own the strategy, cadence, and operational infrastructure that powers Decagon’s delivery and post-sales execution at scale. You’ll act as the operational backbone for deployment and steady-state delivery—standardizing how we launch complex enterprise customers, improving visibility and forecasting across teams, and partnering with Sales/GTM to ensure deals are scoped for success before they close. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Direct experience partnering with Sales/GTM on deal scoping, success readiness, and pre-close operational rigor
- Background in B2B SaaS, enterprise software, or AI-adjacent companies
- Prior experience building an operations function from scratch or leading it through early scale

Tags: People

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/decagon-strategy-and-operations-customers/