# Partner Success Engineer (Infrastructure) at Deepgram

- Company: Deepgram
- What the company does: Power enterprise voice solutions with Deepgram’s Speech-to-Text, Text-to-Speech, and Voice Agent APIs. Real-time, accurate, and built for scale. Backed by Y Combinator and Madrona.
- Company website: https://www.deepgram.com
- Type: Startups (AI role)
- Level: Principal and up
- Location: USA | Remote
- Work setup: Remote
- Pay: $195K to $235K base salary per year (USD)
- Posted: 2026-07-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/deepgram/d75d6f84-1d54-4354-a364-609b48267658
- Page: https://www.1752.vc/careers/jobs/deepgram-partner-success-engineer-infrastructure/

## About the role

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box.

## What they're looking for

- You’re not a traditional CSM, Technical Account Manager or Partner Manager. You operate at the intersection of three competencies, and you’re genuinely strong across all three:
- AI-native operating model — AI is how you work, not a tool you occasionally reach for. When you hit recurring work, your instinct is to build the system that removes it
- You thrive on bringing definition to ambiguity. You form a point of view and bring a recommendation rather than staying in open-ended discovery mode. You’re comfortable operating outside your comfort zone, you question the status quo, and you learn fast
- A track record that blends partner or customer ownership with technical depth: solution and deployment design, hands-on troubleshooting, and commercial growth
- Hands-on experience running demos, POCs, or technical workshops with enterprise partners or customers — leading them, not just attending
- Fluency discussing APIs, integrations, and developer workflows, and troubleshooting L1-style issues (no coding required, but genuinely conversant — not hand-waving)

Tags: Customer Success