# Sr. Manager Product Service and Support at Dexterity

- Company: Dexterity
- What the company does: The foundational platform for enterprise Physical AI. Production-Hardened and Safe Physical AI for Enterprises. Backed by Kleiner Perkins and Lightspeed.
- Company website: https://www.dexterity.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Redwood City
- Work setup: On-site
- Pay: $150K to $180K base salary per year (USD)
- Posted: 2025-07-30
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/dexterity/ec448f6c-ccd3-4d56-8613-419ad5c28bbd
- Page: https://www.1752.vc/careers/jobs/dexterity-sr-manager-product-service-and-support/

## About the role

We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!

## What they're looking for

- Strong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics
- Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL)
- Familiarity with tools like Jira, Zendesk, and knowledge base platforms
- Experience managing spares, executing RMAs, and coordinating with supply chain or service teams
- Ability to read schematics, wiring diagrams, and mechanical drawings
- Self-starter mindset, with ability to lead service actions under ambiguous field conditions

Tags: Product Operations