# VP, Financial Services & Insurance Strategy at Dialpad

- Company: Dialpad
- What the company does: Dialpad's AI-native contact center and communications platform connects human agents with AI voice and digital agents for great CX at scale. Backed by a16z, GV and Felicis.
- Company website: https://www.dialpad.com
- Type: Startups
- Level: Principal and up
- Location: Austin, US
- Work setup: On-site
- Posted: 2026-07-09
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/dialpad/jobs/8615051002
- Page: https://www.1752.vc/careers/jobs/dialpad-vp-financial-services-and-insurance-strategy/

## About the role

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

## What they're looking for

- Own the Financial Services and Insurance industry strategy across banking, insurance, payments, and wealth management
- Develop the industry point of view, thought leadership, executive messaging, and market positioning for FSI buyers
- Translate financial services and insurance market needs into industry-specific product strategy, including AI agents, workflow automation, integrations, analytics, and customer journey orchestration
- Partner with Product, Engineering, Sales, Marketing, Customer Success, Alliances, and Solutions Consulting to shape and commercialize FSI offerings
- Support strategic sales pursuits with banks, credit unions, fintechs, insurers, and wealth firms by acting as an executive-level industry expert
- Build and refine the FSI go-to-market strategy, including segmentation, buyer personas, value propositions, competitive positioning, and partner ecosystem strategy

Tags: Corporate Marketing