# Customer Success Specialist at dili

- Company: dili (YC S23)
- What the company does: Automating Compliance for Construction. Backed by Y Combinator.
- Company website: https://www.dili.com
- Type: Startups (AI role)
- Level: Mid level
- Location: New York, NY, US / Remote (US)
- Work setup: Remote
- Pay: $70K to $90K base salary per year (USD)
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://www.ycombinator.com/companies/dili/jobs/8smosJB-customer-success-specialist?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/dili-customer-success-specialist/

## About the role

As a Customer Success Specialist , you'll be a trusted advisor for our users, helping guide them through onboarding, adoption, and long-term success with our platform. You’ll work directly with a Customer Success Manager to support clean energy developers, general contractors, and subcontractors to ensure smooth integration and continued value as they navigate IRA and PWA compliance. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 0-2 years in Customer Success, Account Management, or Implementation (SaaS/startup preferred)
- Experience or familiarity with federal labor compliance, IRA/PWA rules, or the clean energy sector is a strong plus
- Outstanding communication and problem-solving skills
- Comfortable working in a fast-paced, remote-first environment
- Ability to translate complex compliance topics into clear, actionable guidance
- Bonus: Experience using SaaS platforms, Loom, Notion, or similar

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/dili-customer-success-specialist/