# Director, Professional Services (North America) | Luma at Dotmatics

- Company: Dotmatics
- What the company does: Unify science and data insights with the Dotmatics R&D software solutions with best-of-breed applications. Backed by Insight.
- Company website: https://www.dotmatics.com/
- Type: Startups
- Level: Principal and up
- Location: Remote - USA
- Work setup: Remote
- Posted: 2026-08-11
- Apply by: 2026-10-08
- Apply: https://www.dotmatics.com/jobs/apply?gh_jid=4721427005
- Page: https://www.1752.vc/careers/jobs/dotmatics-director-professional-services-north-america-luma/

## About the role

You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future.

## What they're looking for

- Significant leadership experience within Professional Services, consulting or enterprise software delivery
- Experience leading managers and building high performing regional organisations
- Ownership of commercial metrics including revenue, utilisation, margin, forecasting and capacity planning
- Experience leading complex customer implementations and executive governance
- Strong understanding of Statements of Work, project governance, scope management and change control
- Experience working closely with Sales, PreSales, Support, Product, Customer Success and Finance

Tags: Services