# Customer Success Manager at Double – Coding Copilot

- Company: Double – Coding Copilot
- What the company does: AI coding copilot engineered for performance. Backed by Y Combinator.
- Company website: https://double.bot
- Type: Startups (AI role)
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $90K to $120K base salary per year (USD)
- Posted: 2025-07-09
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/double/c830e1da-e754-4408-963b-8664a59ff402
- Page: https://www.1752.vc/careers/jobs/double-coding-copilot-customer-success-manager/

## About the role

Proactively reach out to accounts in your pipeline to ensure they're continuing to reach their goals and respond to inbound support inquiries in a timely manner Drive expansion revenue of existing accounts in your pipeline (increase MRR)

## What they're looking for

- 2-3 years of experience in a customer-facing role at an early-stage SaaS startup
- Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication
- Keen attention to detail, thoughtfulness, and a customer-centric mindset
- Knack and passion for process improvement, documentation, and increasing operational efficiencies
- Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce
- Accounting/finance experience is preferred, interest in learning the space is required

Tags: Success
