# Implementation Specialist at Double

- Company: Double (YC S21)
- What the company does: We make software for bookkeepers. Backed by Y Combinator.
- Company website: https://www.doublehq.com
- Type: Startups
- Level: Mid level
- Location: Austin, TX, US / Remote (US; CA)
- Work setup: Remote
- Pay: $70K to $90K base salary per year (USD)
- Posted: 2024-05-07
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/doublehq/jobs/16XGWcv-implementation-specialist
- Page: https://www.1752.vc/careers/jobs/double-implementation-specialist/

## About the role

Bookkeepers today are stuck working in excel spreadsheets and homegrown project management solutions to support their clients. Double is on a mission to change that. With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help their small business customers make smarter strategic decisions.

## What they're looking for

- Accounting/bookkeeping experience is required, exceptional candidates from adjacent fields who demonstrate a strong aptitude and genuine enthusiasm for the space will be considered
- 2-3 years of experience in a customer-facing role at an early-stage SaaS startup
- Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication
- Keen attention to detail, thoughtfulness, and a customer-centric mindset
- Knack and passion for process improvement, documentation, and increasing operational efficiencies
- Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce

Tags: Sales