# Senior Technical Account Manager - Federal at Dragos

- Company: Dragos
- What the company does: Secure your critical infrastructure with Dragos, our industrial cybersecurity solutions provide unmatched visibility and threat detection for OT environments.
- Company website: https://www.dragos.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-09-10
- Apply by: 2026-10-25
- Apply: https://job-boards.greenhouse.io/dragos/jobs/5412610008
- Page: https://www.1752.vc/careers/jobs/dragos-senior-technical-account-manager-federal/

## About the role

Our Customer Experience team is seeking an Senior Technical Account Manager in the Continental United States (CONUS) . In this role you’ll serve as a trusted technical advisor to our federal clients across their entire lifecycle with Dragos. You’ll play a critical role in enabling the adoption, operationalization, and optimization of Dragos solutions — ensuring our customers achieve measurable value from their investment.

## What they're looking for

- 3+ years of experience working in OT environments with practical knowledge of ICS, SCADA, or DCS systems
- 1+ year of experience in a cybersecurity engineering or SOC role, preferably supporting critical infrastructure environments
- Strong understanding of ICS/OT cybersecurity concepts, including detection platforms, risk management, and industrial threat scenarios
- Familiarity with SIEM tools and incident response workflows (e.g., Splunk, QRadar, FortiSIEM, Elastic), along with foundational industrial networking concepts such as SPAN/TAPs, VLANs, and firewalls
- Proven experience in customer ‑ facing or post ‑ sales roles, delivering value ‑ focused technical support and influencing both technical and business stakeholders
- Ability to clearly simplify and communicate complex technical concepts to diverse audiences

Tags: Technical Account Management