# Operations Lead (Manager) at Drillbit

- Company: Drillbit (YC S24)
- What the company does: Automating Office Work for Residential Contractors. Backed by Y Combinator.
- Company website: https://www.drillbit.com
- Type: Startups (AI role)
- Level: Senior
- Location: Austin, TX, US
- Work setup: On-site
- Pay: $100K to $175K base salary per year (USD)
- Posted: 2025-11-20
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/drillbit/jobs/W3NauY3-operations-lead-manager
- Page: https://www.1752.vc/careers/jobs/drillbit-operations-lead-manager/

## About the role

We’re looking for an Operations Lead who thrives in early-stage chaos and loves being at the intersection of customers, product, and process. You’ll work directly with our founder, customers, and engineering team to help Drillbit run smoothly and scale. You’ll connect what customers need and what engineering builds by translating feedback into product insights, identifying process gaps, and helping us standardize how we operate.

## What they're looking for

- Exceptionally organized, is an excellent communicator, and genuinely enjoys bringing order and clarity to fast-moving operational environments
- Have 3+ years of experience in consulting, operations, product, or adjacent, customer-facing roles, ideally in a fast-paced startup where ambiguity is the norm
- Experienced with SQL, TypeScript/React environments, and API-driven tools. Naturally digs into how systems work under the hood
- Fluent with Excel and Notion, using relations, rollups, formulas, and multi-database structures to design dashboards, automate workflows, and standardize processes
- Thrive when owning customer conversations end-to-end, onboarding, diagnosing patterns, and driving the right fixes across the team
- A self-starter who thrives on autonomy and momentum, even when the path isn’t clear

Tags: Operations