# Forward Deployed Engineer at Dropzone

- Company: Dropzone
- What the company does: AI agents that investigate every alert, hunt attackers, and respond to emerging threats at machine scale. Customer guided, software executed. Backed by Madrona.
- Company website: https://www.dropzone.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://job-boards.greenhouse.io/dropzoneai/jobs/4394458009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/dropzone-forward-deployed-engineer/

## About the role

In this role, you will work across strategic customer accounts to help Dropzone become more trusted, accurate, and embedded in day-to-day security operations. You will work directly with customers, TAMs, Product, Engineering, and security stakeholders to understand each customer’s workflows, policies, escalation paths, exceptions, analyst expectations, and operational goals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4+ years experience in a customer-facing technical role such as Forward Deployed Engineer, Solutions Architect, Security Engineer, Detection Engineer, Technical Customer Success Engineer, or Sales Engineer
- Strong understanding of SOC workflows, alert triage, escalation paths, investigation quality, analyst expectations, and security operations
- Technical acumen in areas such as scripting, development, APIs, integrations, networking, SRE, CloudOps, DevOps, or security automation
- Ability to translate ambiguous customer context into precise technical configuration
- Strong written and verbal communication
- Excellent judgment around customer requests, product gaps, risk, scope, and escalation paths

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/dropzone-forward-deployed-engineer/