# Customer Success Manager at DTEX

- Company: DTEX
- What the company does: Only DTEX unifies DLP, behavioral analytics and user activity monitoring with AI to stop insider risks from becoming data breaches. Backed by Norwest.
- Company website: https://www.dtex.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Pay: $120K to $180K base salary per year (USD)
- Posted: 2026-10-07
- Apply by: 2026-11-23
- Apply: https://dtexsystems.applytojob.com/apply/ZsFjOaGxxQ/Customer-Success-Manager?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/dtex-customer-success-manager/

## About the role

This is not a conventional Customer Success Role. The Customer Success Manager is the business outcome-oriented post-sale owner for a portfolio of enterprise customers. The role is responsible for identifying opportunities for cross-sell and up-sell to better protect customers. The ideal CSM is inquisitive, with a consulting mindset for partnering with and helping build valuable outcomes for customers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4 or more years of relevant customer-facing experience in enterprise SaaS, cybersecurity, consulting, implementation, insider risk program management, or Customer Success
- Demonstrated ownership of enterprise customer relationships, measurable outcomes, renewals, escalations, and cross-functional delivery
- Working knowledge of security operations, insider risk, data protection, enterprise deployment concepts, integrations, privacy, or compliance
- Strong written and verbal communication, program coordination, sound judgment, and the ability to drive accountability through influence
- Bachelor’s degree in a related field or equivalent enterprise technology, cybersecurity, consulting, military, intelligence, or customer-leadership experience


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/dtex-customer-success-manager/