# Major Incident Manager at Duck Creek Technologies

- Company: Duck Creek Technologies
- What the company does: Connect AI, data, and insurance operations with Duck Creek's Intelligent Core. Modernize P&C insurance, accelerate innovation, and scale without complexity. Backed by Insight.
- Company website: https://www.duckcreek.com/
- Type: Startups
- Level: Senior
- Location: Bay Area, CA
- Work setup: On-site
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://duckcreek.wd1.myworkdayjobs.com/en-US/duckcreekcareers/job/Bay-Area-CA/Major-Incident-Manager_REQID55203-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/duck-creek-technologies-major-incident-manager/

## About the role

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com . Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Strong understanding of AI tools such Claude, CoPilot, and ChatGPT
- Understand a wide breadth of technical concepts across a CI/CD and SaaS environment
- Background in cloud-based systems and DevOps practices preferred
- Ability to use AI tools to synthesize communication, reports, and troubleshooting leads
- Certification in ITIL, incident management, or related frameworks preferred
- Experience in SaaS or technology product companies preferred


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/duck-creek-technologies-major-incident-manager/