# Senior Business Analyst - Application Support at Duck Creek Technologies

- Company: Duck Creek Technologies
- What the company does: Connect AI, data, and insurance operations with Duck Creek's Intelligent Core. Modernize P&C insurance, accelerate innovation, and scale without complexity. Backed by Insight.
- Company website: https://www.duckcreek.com/
- Type: Startups
- Level: Senior
- Location: 2 Locations
- Work setup: On-site
- Posted: 2026-09-07
- Apply by: 2026-10-22
- Apply: https://duckcreek.wd1.myworkdayjobs.com/en-US/duckcreekcareers/job/Mumbai-India/Senior-Analyst---Application-Support_REQID55124-1
- Page: https://www.1752.vc/careers/jobs/duck-creek-technologies-senior-business-analyst-application-support/

## About the role

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.

## What they're looking for

- Bachelor's degree in Information Technology, Computer Science, Business, Insurance, or a related field with an analytical focus, equivalent relevant experience may be considered
- 3+ years of progressively responsible experience in application support, business analysis, enterprise software, or insurance technology, with demonstrated success owning complex client issues
- Demonstrated experience leading cross-functional investigation and resolution of production support issues and communicating with client stakeholders
- Working knowledge of reinsurance business processes and enterprise application support practices
- Experience applying incidents, problems, change, and release management practices in a production environment