# Senior Manager, CS Upgrade Technical Delivery Lead at Duck Creek Technologies

- Company: Duck Creek Technologies
- What the company does: Connect AI, data, and insurance operations with Duck Creek's Intelligent Core. Modernize P&C insurance, accelerate innovation, and scale without complexity. Backed by Insight.
- Company website: https://www.duckcreek.com/
- Type: Startups
- Level: Senior
- Location: 3 Locations
- Work setup: On-site
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://duckcreek.wd1.myworkdayjobs.com/en-US/duckcreekcareers/job/100-Summer-St-Boston-MA/Senior-Manager--CS-Upgrade-Technical-Delivery-Lead_REQID55131-1
- Page: https://www.1752.vc/careers/jobs/duck-creek-technologies-senior-manager-cs-upgrade-technical-delivery-lead/

## About the role

The Senior Manager, Customer Success Upgrade Technical Delivery Lead role at Duck Creek Technologies is a dynamic position aimed at enhancing the company's digital presence and improving customer engagement. The Senior Manager will lead the project engineering team responsible for defining and reviewing the technical requirements for the Duck Creek application, including security, integration, performance, quality, and operations requirements.

## What they're looking for

- Bachelor’s degree in technical discipline or equivalent work experience in network administration, programming, or information systems
- Minimum of 6 years’ professional experience in software development
- Experience in customer-facing roles
- Experience managing teams and the performance of direct report
- Deep understanding of the Duck Creek product suite and its technical components, and ability to share knowledge
- Demonstrated experience leading a team and managing employee performance