# Partner Engineer (Pre and Post Sales) at Duffel

- Company: Duffel
- What the company does: Backed by Index and Y Combinator.
- Company website: http://duffel.com/
- Type: Startups
- Level: Principal and up
- Location: New York, United States
- Work setup: Remote
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://jobs.ashbyhq.com/duffel/018b4fe7-9571-46a8-8ff7-26becf277892
- Page: https://www.1752.vc/careers/jobs/duffel-partner-engineer-pre-and-post-sales/

## About the role

This role crosses the boundary between Solution Engineering and Customer Success Engineering. You'll partner with customers from the earliest discovery conversations through implementation and beyond, becoming their long-term technical counterpart as they build and grow on Duffel.

## What they're looking for

- Has significant experience leading technical work with large or complex enterprise customers in roles such as Solutions Engineer, Partner Engineer, Customer Success Engineer, Solutions Architect, or Sales Engineer
- Enjoys working directly with customers to understand complex technical challenges and design thoughtful solutions
- Has a strong understanding of REST APIs, webhooks, authentication, integrations and modern software architecture
- Is capable of investigating complex integration behaviour and significant technical risks when needed, while partnering with Technical Support Engineering, which owns routine questions and incidents
- Can confidently communicate with software engineers, product managers and senior technical stakeholders
- Balances technical excellence with commercial awareness, understanding how technology helps customers achieve business outcomes

Tags: Customer Success