# Travel Support Consultant, US at Duffel

- Company: Duffel
- What the company does: Backed by Index and Y Combinator.
- Company website: http://duffel.com/
- Type: Startups
- Level: Mid level
- Location: United States
- Work setup: Remote
- Posted: 2026-03-05
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/duffel/aa354084-dd15-4234-9242-5bb92bd780a5
- Page: https://www.1752.vc/careers/jobs/duffel-travel-support-consultant-us/

## About the role

We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit.

## What they're looking for

- Must be able to work Pacific Time business hours, with some flexibility on shift patterns
- At least 3 years worth of experience using a GDS (Travelport/Galileo or Sabre preferred)
- Strong knowledge of air fares, ticketing, re-issues and refunds
- Experience with NDC systems such as Farelogix SPRK, IAG TAP strongly preferred
- Ability to think outside-the-box and willingness to go the extra mile
- Customer obsessed, you're passionate about delivering exceptional customer service

Tags: Operations