# Customer Success Lead at Dust

- Company: Dust
- What the company does: Dust connects your company knowledge, tools, and teams so you can create, share, and run agents across real workflows. Use different models for different tasks, with people in control. Backed by Sequoia and AI Grant.
- Company website: https://dust.tt/
- Type: Startups (AI role)
- Level: Senior
- Location: New York
- Work setup: On-site
- Pay: $260K to $340K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://jobs.ashbyhq.com/dust/3c0ed0da-dcc2-4f55-96d2-154935a3ed32
- Page: https://www.1752.vc/careers/jobs/dust-customer-success-lead/

## About the role

As Dust’s first dedicated US Customer Success leader, you will build the post-sales motion for one of our most important growth markets. You will begin as a player-coach: personally owning a focused portfolio of strategic customers, leading the coordination of CSMs, Deployment Strategists, and Solutions Engineers, and partnering closely with Sales and Product to drive adoption, retention, and expansion.

## What they're looking for

- Every candidate and employee's success is measured against the same 3 dimensions. Aptitude, Attitude and Agency

Tags: Customer Experience