# Senior Manager, Enterprise Customer Success at Dutchie

- Company: Dutchie
- Company website: https://dutchie.com
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $111K to $150K base salary per year (USD)
- Posted: 2026-07-20
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/thedutchie/jobs/8606832002
- Page: https://www.1752.vc/careers/jobs/dutchie-senior-manager-enterprise-customer-success/

## About the role

We are targeting a starting salary of $111,000 - $150,000 based on the intended level for this role.

## What they're looking for

- 8+ years of experience in B2B SaaS Customer Success, Account Management, or Strategic Consulting
- 3+ years of direct people management experience, specifically leading enterprise-level CS teams
- Process Implementation History: A proven track record of successfully designing, launching, and driving strict adoption of new internal operational processes and team playbooks
- Data & Health Tracking Savvy: Demonstrated success in establishing customer health scoring systems and utilizing data analytics to forecast and prevent churn
- Book Management: Proven track record of managing and growing a multi-million dollar ARR book of business (with individual team members previously managing $500k+ ARR books)
- Hyper-Organization & Execution: A master of multi-tasking and project management who loves details, thrives in fast-paced environments, and consistently delivers results

Tags: Customer Success Management