# Customer Success Senior Manager at Dynamo AI

- Company: Dynamo AI (YC W22)
- What the company does: Compliant-Ready AI for the Enterprise. Backed by Y Combinator.
- Company website: https://dynamo.ai
- Type: Startups (AI role)
- Level: Senior
- Location: New York, NY
- Work setup: On-site
- Pay: $150K to $180K base salary per year (USD)
- Posted: 2024-06-02
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/dynamo-ai/jobs/bqyDeqG-customer-success-senior-manager
- Page: https://www.1752.vc/careers/jobs/dynamo-ai-customer-success-senior-manager/

## About the role

Build and lead Customer Success Team: Build and lead the Customer Success team, providing guidance and support to ensure the team delivers exceptional service and support to our clients.​ Customer Relationship Management: Develop and maintain relationships with key clients, serving as the primary point of contact for escalations and strategic discussions.​

## What they're looking for

- Bachelor’s degree in Business Administration, Marketing, or a related field.​
- At least 8-10 years of experience in customer success or a related field, with a proven track record of leading a customer success team in a technology-driven environment.​
- Strong understanding of customer success metrics and the ability to link them to business outcomes.​
- Excellent interpersonal and communication skills, with the ability to build relationships and influence both customers and internal stakeholders.​
- Demonstrated ability to manage and inspire a team in a dynamic and fast-paced setting.​
- Proficient in CRM and Customer Success software platforms such as Salesforce or Hubspot

Tags: Support