# Technical Support Engineer at EasyPost

- Company: EasyPost
- What the company does: Backed by Y Combinator and GV.
- Company website: http://easypost.com
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $85K to $127K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.lever.co/easypost-2/8cbddae6-525b-4152-900e-83332ba5ccaa
- Page: https://www.1752.vc/careers/jobs/easypost-technical-support-engineer/

## About the role

The Technical Support Engineer III provides technical assistance, troubleshooting, and problem resolution to customers who encounter issues with software, hardware, or technology products. This role involves diagnosing and resolving technical problems, offering guidance on product usage, and ensuring customer satisfaction. Technical Support Engineers play a crucial role in maintaining positive customer relationships and contributing to the overall success of the product or service.

## What they're looking for

- o Bachelor’s Degree in computer science, information systems, information technology, coding certification through a coding bootcamp
- o 5+ years of related experience or master’s degree and 3+ years of related experience, or equivalent related work experience
- o Proficient in at least one programming language (Python, Ruby, Go, JavaScript, C# or similar)
- o Understanding of RESTful APIs, and interpreting requests/responses
- o Strong organizational skills
- o Basic understanding of SQL database queries

Tags: Technical Support Engineer