# Principal Customer Value Partner (Principal Customer Success Manager) at Eightfold AI

- Company: Eightfold AI
- What the company does: Backed by General Catalyst, Lightspeed and SoftBank VF.
- Company website: https://eightfold.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: US
- Work setup: On-site
- Posted: 2026-10-26
- Apply by: 2026-12-10
- Apply: https://employee.eightfold.ai/careers/job/68764587418?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/eightfold-ai-principal-customer-value-partner-principal-customer-success-manager/

## About the role

Monitor adoption, identify, and close opportunities for improved platform and agent usage to expand long-term value Leverage data to articulate ROI consistently and effectively to customer allowing to drive towards business outcomes Create value stories to ensure renewal conversations land Identify upsell opportunities Unblock internal escalations by partnering with cross functional teams including product, engineering, product delivery, support, and sales Build relationships and credibility with key contacts at... Found on 1752vc Careers, the job board for startup and VC roles.

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/eightfold-ai-principal-customer-value-partner-principal-customer-success-manager/