# Senior Customer Architect - West at Elastic

- Company: Elastic
- What the company does: Power insights and outcomes with The Elasticsearch Platform. See into your data and find answers that matter with enterprise solutions designed to help you accelerate time to insight. Try Elastic toda... Backed by NEA and Amplify.
- Company website: https://www.elastic.co/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-08-31
- Apply by: 2026-10-15
- Apply: https://jobs.elastic.co/jobs?gh_jid=8161647&gh_jid=8161647
- Page: https://www.1752.vc/careers/jobs/elastic-senior-customer-architect-west/

## About the role

As a Sr Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic solutions are exceeding customer's expectations. . Your technical expertise, eye for business, and ability to deliver value will accelerate and improve the customer experience leading to customer continued satisfaction and expansion within the elastic portfolio.

## What they're looking for

- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field highly preferred
- Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer, with hands-on experience with Elastic solutions or equivalent technologies
- Experienced with one or more Elastic solutions (Observability, Security, Enterprise Search) or the Elastic stack (Elasticsearch, Logstash, Kibana) and how to align them with business objectives is a plus
- Excellent communication and presentation skills
- Strong social skills, with the ability to establish relationships with customers and team members
- Demonstrated problem-solving skills, with a track record of delivering innovative solutions

Tags: Customer Architects - AMER Mgmt