# Field Service Engineer - Southeast at Element Biosciences

- Company: Element Biosciences
- What the company does: Element Biosciences develops genomic sequencing and multiomics technologies used in biological research, drug discovery, and diagnostic applications. Backed by Venrock.
- Company website: https://elementbiosciences.com
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $90K to $110K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://job-boards.greenhouse.io/elementbiosciences/jobs/6186532004
- Page: https://www.1752.vc/careers/jobs/element-biosciences-field-service-engineer-southeast/

## About the role

We are seeking an experienced Field Service Engineer who will play a pivotal role supporting our growing customer base in the Southeast region . This is an incredible opportunity for someone who is passionate about customer support and winning for the team. We are looking for someone with experience troubleshooting instrument issues involving software, hardware and chemistry. Ability to repair and maintenance instruments in the field.

## What they're looking for

- Associate or Bachelor Degree with 3+ years of relevant experience in engineering, physics, biology, chemistry or related field (or equivalent combination of education and industry experience)
- Experience with NGS sequencing instrument and sequencing run set up preferred
- Ability to troubleshoot issues with complex laboratory equipment involving chemistry, software and hardware
- Strong time management, problem solving, organizational and relationship building skills
- Experience servicing scientific instrumentation involving optics, fluid handling and thermal systems
- Experience with multiple full life cycle product launches preferred

Tags: Customer Support