# Account Manager Lead - Enterprise at ElevenLabs

- Company: ElevenLabs
- What the company does: Create lifelike speech with our AI voice generator and voice agents platform. Access 5,000+ voices in 70+ languages with secure APIs and SDKs. Backed by Lightspeed, NEA and Sequoia.
- Company website: https://elevenlabs.io/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: Remote
- Posted: 2026-04-16
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/elevenlabs/71f84d23-fda9-45af-a249-8bbdb258bc18
- Page: https://www.1752.vc/careers/jobs/elevenlabs-account-manager-lead-enterprise/

## About the role

As the Enterprise Account Manager Lead, you'll lead a team of experienced Account Managers across one of our largest customer segments. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.

## What they're looking for

- 8+ years of experience in Account Management or Customer Success or post-sales roles within SaaS, with meaningful focus on Enterprise accounts
- Proven track record of owning and exceeding revenue targets, with a clear commercial instinct and expansion mindset
- Deep AI fluency: you use AI tools in your own daily workflow, understand what AI agents and automation can do, and are ready to lead a team through a meaningful shift in how work is designed and executed
- Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios
- Demonstrated success in achieving or exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management
- Expertise in post-sales methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment)

Tags: Revenue