# Knowledge Strategy, Senior Associate | Housing at EliseAI

- Company: EliseAI
- What the company does: EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency. Backed by Bessemer, a16z and Sapphire.
- Company website: https://www.eliseai.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York City
- Work setup: On-site
- Pay: $120K to $160K base salary per year (USD)
- Posted: 2026-09-12
- Apply by: 2026-10-27
- Apply: https://jobs.ashbyhq.com/eliseai/a9ae6d71-6938-4597-b4e1-10de48d89dca
- Page: https://www.1752.vc/careers/jobs/eliseai-knowledge-strategy-senior-associate-housing/

## About the role

EliseAI ships fast, and our knowledge systems need to keep up. We’ve built pipelines that turn support tickets into knowledge and product releases into documentation, along with an AI-powered knowledge surface used daily by Support and Solutions Engineering. Now, we need someone to own the strategy behind these systems and make them more useful as the company grows.

## What they're looking for

- Experience in knowledge strategy, content operations, product operations, or a related function
- Excellent writing skills, with the ability to turn complex technical information into clear, useful content
- Strong systems thinking and an instinct to solve recurring problems through scalable processes
- Comfort using AI tools, designing prompts, and building lightweight workflows
- Ability to work effectively across Product, Engineering, Solutions, Support, and Implementation without direct authority
- Strong judgment and the ability to earn trust with senior technical and operational stakeholders

Tags: Strategy and Operations