# Solutions Engineer (Product Expert) | Housing at EliseAI

- Company: EliseAI
- What the company does: EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency. Backed by Bessemer, a16z and Sapphire.
- Company website: https://www.eliseai.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: New York City
- Work setup: On-site
- Pay: $135K to $200K base salary per year (USD)
- Posted: 2026-08-05
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/eliseai/866d9768-9a9e-4e7d-aa2a-da977c5b5dde
- Page: https://www.1752.vc/careers/jobs/eliseai-solutions-engineer-product-expert-housing/

## About the role

As a Solutions Engineer at EliseAI, you will be integral to our product launch and support processes. You will work closely with clients, support engineers, and customer success managers to ensure smooth product implementations and troubleshooting. Your role involves developing launch tools, understanding product functionalities in-depth, and providing training and escalation support. Conduct thorough discovery sessions with new clients to understand their product area and requirements

## What they're looking for

- 3+ years of experience in a Solutions Engineer role at a SaaS company
- Willingness to travel up to 20% to meet and engage with prospective clients
- Strong understanding of product development and launch processes
- Excellent problem-solving skills and the ability to troubleshoot technical issues
- Experience working with cross-functional teams, including engineering, operations, and product management
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

Tags: Product Solutions