# Strategic Customer Success Manager at Enterpret

- Company: Enterpret
- What the company does: Enterpret is the customer intelligence infrastructure that connects support, sales, and market signals into structured context teams and Al can use to drive retention and revenue. Backed by Kleiner Perkins and Peak XV.
- Company website: https://www.enterpret.com/
- Type: Startups
- Level: Senior
- Location: New York City
- Work setup: On-site
- Posted: 2026-07-30
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/enterpret/jobs/7822480003
- Page: https://www.1752.vc/careers/jobs/enterpret-strategic-customer-success-manager/

## About the role

We've built the agentic platform to deploy self improving customer experiences. Now we build systems that scale those solutions.How our CSMs actually work

## What they're looking for

- The buck stops with you. You will own and be accountable for the success of your customers. Not their happiness, their success
- You own a number. CSMs at Enterpret carry real business targets. No red/yellow/green theater
- You tell stories with data. Monthly and quarterly reviews are grounded in evidence from the customer's own feedback: quantified themes, quotes, and outcomes, not usage screenshots

Tags: GTM